| Competition in the banking
and financial services industry has increased dramatically. The emergence
of the Internet, e-commerce, and other enabling technologies has forced
banks to find new ways to differentiate their products and services
from those of their competitors. Failure to do so will result in the
loss of existing customers, the inability to attract new ones, and
ultimately, collapse.
Keeping customers satisfied and happy is the key to sustainable
customer retention. With the computer and Internet available to
most of the customers of a bank, it is inevitable that these customers
would want a facility to access their account information whenever
they want and from wherever they want.
Tailored to the requirements of local banks and their customers,
the Apvision eBanking solution has been created to enable banks
to leap ahead in customer service by providing their customers with
secure, 24x7 access to their account information. An intuitive user-interface
permits easy access to features such as Cheque Reordering, Stop
Payments, Address Changes and New Account Creation. This integrated
banking solution enables customers to perform many critical banking
functions from a unified client or browser based interface.
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